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Privacy Notice

This is the privacy notice of Gillingham Press Company Limited.
In this document, “we”, “our”, or “us” refer to:
Gillingham Press Company Limited. Registered Number 49000141.
This is a notice to inform you of our policy about the data that we hold about you.
It sets out the conditions under which we may process any information that we
collect from you, or that you provide to us. It covers information that could identify
you (“personal information”) and information that could not. In the context of the
law and this notice, “process” means collect, store, transfer, use or otherwise act
on information. We take seriously the protection of your privacy and confidentiality.
We undertake to preserve the confidentiality of all information you provide to us.
Our policy complies with UK law accordingly implemented, including that require by
the EU General Data Protection Regulation (GDPR).
The law requires us to tell you about your rights and our obligations to you in
regards to the processing and control of your personal data.
Lawful basis for holding your data
If you asked us to print for you a contract is formed between you and us. In order
to carry out our obligations under that contract we must process the information
you give us. Some of this information may be personal information. We may use it
in order to:
1 Verify your identity for security purposes.
2 Sell products to you.
3 Provide you with our services.
4 Be able to print documents containing personal data.
5 Contact you regarding an enquiry or order.
We process this information on the basis there is a contract between us, or that
you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or
is terminated by either party under the terms of the contract.
Through certain actions when otherwise there is no contractual relationship
between us, such as when you browse our website or ask us to provide you more
information about our business, you provide your consent to us to process
information that may be personal information. We continue to process your
information on this basis until you withdraw your consent or it can be reasonably
assumed that your consent no longer exists. You may withdraw your consent at
any time by contacting us at
Specific uses of information you provide to us
Personal data submitted to us will be used for:
Contacting you via email, post or telephone in regard to a print enquiry.
Contacting you regarding a collection of your order placed with us.
For billing of Invoices.
Used for a specific printing order.
To notify you about changes to our service.
Deal with enquiries and complaints made by you.
We will not pass your details onto a third party without your explicit consent.
Complaints regarding content on our website
If you complain about any of the content on our website, we shall investigate your
complaint. If we feel it is justified or if we believe the law requires us to do so, we
shall remove the content while we investigate.
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If you wish to make a complaint, please contact us on 01747 823234 or email us at
Contacting us
When you contact us, whether by telephone, through our website or by e-mail, we
collect the data you have given to us securely in order to reply with the information
you need. We record your request and our reply as well as the personally
identifiable information associated with your message, such as your name and
email address and other contact details so as to be able to track our
communications with you to provide a high quality service.
Website Cookies
The company website uses Google Analytics to help analyse how users use the site.
The tool uses “cookies,” which are text files placed on your computer, to collect
standard Internet log information and visitor behaviour information in an
anonymous form. The information generated by the cookie about your use of the
website (including IP address) is transmitted to Google. This information is then
used to evaluate visitors’ use of the website and to compile statistical reports on
website activity. We will never (and will not allow any third party to) use the
statistical analytics tool to track or to collect any Personally Identifiable Information
(PII) of visitors to our site. Google will not associate your IP address with any other
data held by Google. Neither we nor Google will link, or seek to link, an IP address
with the identity of a computer user. We will not associate any data gathered from
this site with any Personally Identifiable Information from any source.
Access to your personal information
At any time you may review or update personally identifiable information that we
hold about you by contacting us.
If you wish us to remove personally identifiable information from our digital or
paper records, you may contact us at:
Please be aware that should your personal data be used in any printed work that
we supply to you, this will also be erased. Should further copies of print be
required, this will involve you supplying us with the file again and us charging for
a new set up for a print product.
When we receive any request to access, edit or delete personal identifiable
information we shall first take reasonable steps to verify your identity before
granting you access or otherwise taking any action.
This is important to safeguard your information.
Individual Rights
+ the right to be informed
+ the right of access
+ the right to rectification
+ the right to erasure
+ the right to restrict processing
+ the right to data portability
+ the right to object
+ the right not to be subject to automated decision making including profiling
Retention period for personal data Individual Rights
We keep your digital data and paper records:
Enquiries for 6 months.
Job sheets for 6 years
Digital files for 6 years
This is to be able to provide you with the services you have requested.
To be able to supply re-prints of jobs without the need for new digital files.
To comply with Business law
Data Breaches
We take every reasonable technical and organisational precautions to prevent the
loss or misuse of your personal data. Data transmissions over the internet can be
insecure and we cannot guarantee the security of data sent over the internet.
If we discover any breach of data, we will investigate fully and take any necessary
steps required and if the data breach results in a risk to your rights and freedom
we will inform you and the ICO.
Data Protection Officer
Gillingham Press Company Limited Data Protection Officer is Allan Bishop who can
be contacted on 01747 823234 or email
Assignment Clause
If we were to sell Gillingham Press Company Limited we reserve the right to pass
your data onto the new owner.